📋 Official Document

Terms and Conditions spade46 — Malaysia Platform Usage Guidelines

This document sets out the terms of use for the spade46 platform, member rights and responsibilities, account policies, financial transactions, and game rules. Please read carefully before using our services.

Updated: January 2026 English Applies to all members

⚠️ Important to know:

By registering or using the spade46 platform, you agree to comply with all terms and conditions stated in this document. If you do not agree, please discontinue use of the platform.

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Member Eligibility & Account

Only individuals aged 18 and above are permitted to register. Each player is allowed only one account at spade46.

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Deposits & Withdrawals

All financial transactions are processed securely via FPX, Touch 'n Go eWallet, GrabPay, and DuitNow QR with no hidden fees.

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Bonus & Promotion Policy

All bonuses are subject to clearly stated wagering requirements. Bonus abuse will result in the cancellation of the offer.

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Security & Privacy

Personal data is protected by 256-bit SSL encryption. spade46 will not share member information with third parties without consent.

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Responsible Gaming

Spade46 is committed to responsible gaming. Self-exclusion tools are available to all members, including deposit limits and session time limits.

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Dispute Resolution

Every complaint is handled by our 24/7 support team. An appeals process is available, and all decisions are made fairly and transparently.

1 Acceptance of Terms and Conditions

Welcome to spade46, an online entertainment platform operating under a valid and recognised licence. This Terms and Conditions document constitutes a legally binding agreement between you ("Member" or "User") and spade46 ("Platform", "We", "spade46").

By completing the account registration process, accessing any section of the spade46 platform, making a deposit, placing a bet, or using any of the services provided, you hereby acknowledge that you have read, understood, and agreed to be bound by all terms and conditions stated in this document, including the Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

Important Note: If at any time you do not agree with any part of these terms, you must immediately stop using the spade46 platform and contact our support team for account closure if required.

These terms take effect from the date you first register an account and remain in force for as long as your account is active or until terminated in accordance with the provisions of this document.

2 Member Eligibility

To register and use the spade46 service, you must meet all of the following requirements without exception:

  • Aged 18 years and above at the time of registration and throughout your use of the platform.
  • Are acting on your own behalf and not representing any company or other entity.
  • Are not located in a region or country where online betting activities are prohibited under local laws.
  • Have full legal capacity to enter into binding agreements.
  • Never had an account closed or been banned from the spade46 platform previously.
  • Not currently experiencing an active gambling addiction or enrolled in any official gambling recovery program.

Spade46 reserves the right to request age verification at any time. Members who are unable to verify their age may have their accounts suspended until the verification process is complete. If a member is found to have registered while underage, the account will be permanently closed and all funds will be frozen pending investigation.

KYC Verification: spade46 conducts an identity verification (KYC) process to ensure the safety of all members and compliance with international standards. Documents that may be required include a national identity card, bank statement, or other supporting documents.

3 Registration & Account Management

Each individual is only permitted to register one (1) account only at spade46. Multiple account registrations by the same individual, whether using different names, email addresses, phone numbers, or device information, are strictly prohibited and will result in the closure of all associated accounts and freezing of the funds involved.

During registration, you are required to provide accurate, complete, and current information. This includes your full name as per your identification document, an active email address, a valid Malaysian mobile number, and your date of birth. Providing false or misleading information constitutes a serious breach of these terms.

  • Your account username and password are solely your responsibility to keep confidential.
  • You are responsible for all activities that occur under your account.
  • Please notify spade46 immediately if you suspect unauthorised access to your account.
  • Account transfers or sharing your account with another individual are strictly prohibited.
  • Personal information updates can be made through the account settings section or by contacting customer support.

Spade46 uses industry-grade data encryption to protect all registration information. Your password is stored in an unreadable format and our support team has no access to your original password.

4 Deposits, Withdrawals & Financial Transactions

Spade46 supports a wide range of payment methods commonly used by Malaysian players to ensure convenience and security in every transaction. All deposits and withdrawals are processed through secure, encrypted channels.

Accepted payment methods:

  • FPX (Malaysia Online Banking)
  • Touch 'n Go eWallet
  • GrabPay
  • DuitNow QR

Deposit conditions:

  • The minimum deposit amount is as stated on the deposit page within your account.
  • All deposits must be made using a payment method registered in the member's own name. Deposits from third-party accounts are not permitted.
  • Spade46 does not charge any processing fees for standard deposits; however, third-party fees may be applied by your payment provider.
  • Deposits will be credited to your account as soon as confirmation is received from the payment provider.

Withdrawal conditions:

  • Withdrawals can only be processed to the same payment method used for the deposit, unless otherwise agreed upon by spade46.
  • All bonus wagering requirements must be fully met before a withdrawal is permitted.
  • Full identity verification (KYC) is required before your first withdrawal can be processed.
  • Withdrawal processing times typically range from 1 to 3 business days, depending on the payment method and verification requirements.
  • Spade46 reserves the right to request additional supporting documents for withdrawals exceeding certain limits as a fraud prevention measure.
Fraud Warning: spade46 will never ask for your account password via email, phone, or live chat. Any such request is a phishing attempt and should be reported to us immediately.

5 Bonuses, Promotions & Loyalty Program

Spade46 offers a variety of bonuses and promotions from time to time as a reward for loyal members and a welcome to new members. All bonus offers are subject to the specific terms stated alongside each promotion.

General principles that apply to all bonuses at spade46:

  • Each bonus carries a wagering requirement that must be fulfilled before any winnings derived from that bonus can be withdrawn.
  • Wagering requirements, maximum bet limits while a bonus is active, eligible games, and the bonus validity period will be clearly stated in the terms of each promotion.
  • Only one welcome bonus is permitted per new member and may not be combined with other promotions unless otherwise stated.
  • Using multiple accounts to claim bonuses constitutes fraud and will result in the closure of all accounts involved.
  • Spade46 reserves the right to void bonuses and related wins if there is any suspicion of bonus abuse or fraud.
  • Spade46's decisions regarding bonus disputes are final.

Bonus Transparency Commitment: spade46 is committed to displaying all bonus terms in clear and easy-to-understand language. If you have any doubts about the terms of any bonus, please contact our support team before accepting the offer.

6 Game Rules & Fairness

All games available on the spade46 platform use a Random Number Generator (RNG) that has been audited and certified by an independent and qualified third party. This ensures that the outcome of every game is entirely random and cannot be manipulated by any party, including spade46 itself.

  • The return-to-player (RTP) percentage for each slot game can be found in the respective game information.
  • Live casino games are broadcast in real time with real dealers using strictly regulated physical equipment.
  • Any technical failure during an active game session will be resolved in accordance with spade46's technical policy. Unsettled bets resulting from technical interruptions will be returned to your account balance.
  • Spade46 reserves the right to void bets or games in the event of a technical error, incorrect game description, or abnormal circumstances.

In the context of sports betting, all odds offered are subject to change depending on market conditions. Bets accepted and confirmed will be processed at the odds in effect at the time the bet was placed.

7 Member Conduct & Prohibitions

Spade46 expects all members to conduct themselves respectfully and responsibly while using the platform. The following activities are strictly prohibited and may result in disciplinary action up to and including permanent account closure:

  • Use of automated software, bots, scripts, or any technology that provides an unfair advantage in gameplay.
  • Any form of collusion between players, particularly in poker or multi-player table games.
  • Attempting to exploit technical vulnerabilities or bugs within the game system.
  • Money laundering or using the platform for any illicit financial activity.
  • Using another person's credit card or bank account without valid authorisation.
  • Threatening, harassing, or offensive language or conduct in spade46 communication channels.
  • Any attempt to abuse the bonus or promotions system through dishonest means.

Spade46 uses a sophisticated detection system to identify suspicious activity. If your account is suspected of involvement in activities that violate these terms, spade46 reserves the right to suspend or close the account, withhold withdrawals pending investigation, and report suspected activity to the relevant authorities.

8 Account Security & Data Protection

The security of your account is a shared responsibility between spade46 and you as a member. spade46 provides industry-standard security infrastructure including 256-bit SSL encryption, 24/7 system monitoring, and real-time intrusion detection.

As a member, you are responsible for:

  • Use a strong and unique password for your spade46 account.
  • Enable two-factor authentication (2FA) through your account security settings.
  • Do not share your login credentials with anyone, including family members.
  • Log out of your account after every session, especially on public or shared devices.
  • Ensure that the device you use to access spade46 has up-to-date security software installed.
  • Report any suspicious activity on your account to our support team immediately.

The use of your personal data by spade46 is governed by our separate Privacy Policy. By using this platform, you consent to the collection and use of data as described in that policy.

9 Account Suspension, Closure & Restriction

Spade46 reserves the right, at our sole discretion, to suspend, restrict, or close any member account without prior notice under the following circumstances:

  • Violation of any section of these Terms and Conditions.
  • Suspected or confirmed fraud, money laundering, or other illegal activities.
  • Failure to complete identity verification (KYC) within the specified timeframe.
  • Account has been inactive beyond the specified period with no transactions.
  • Requests from relevant regulatory or law enforcement authorities.

You may also voluntarily close your account at any time by contacting our customer support team. Any remaining balance in your account that has met all wagering requirements and verification conditions will be returned to you in accordance with the prescribed process.

Self-Exclusion: If you choose to self-exclude from the platform for responsible gaming reasons, this process is permanent for the duration requested. spade46 will ensure your account cannot be accessed again before the exclusion period expires.

10 Responsible Gaming

Spade46 cares about the well-being of all our members. We believe that online entertainment should remain a fun activity and should never become a source of stress or financial difficulty.

Responsible gaming tools available to all spade46 members:

  • Deposit Limit: Set daily, weekly, or monthly limits on your deposits.
  • Play Time Limit: Limit your daily play time to avoid excessive use.
  • Gaming Break: Take a break from 24 hours to 30 days without closing your account.
  • Self-Exclusion: Option to self-exclude permanently or for an extended period.
  • Reality Check: Periodic notifications on the time spent and amounts wagered.

If you or someone you know needs help with a gambling problem, we encourage you to reach out to a relevant support organisation. Visit Responsible Gaming we provide further information and support resources that you can access.

11 Liability Limits & Disclaimer

The spade46 platform is provided on an "as is" and "as available" basis. While we strive to ensure continuous and uninterrupted platform operation, spade46 does not guarantee that the platform will always be available, error-free, or meet all of your specific requirements.

  • Spade46 is not liable for any loss or damage arising from service disruptions beyond our control, including internet outages, server issues, or force majeure events.
  • Game results generated by a properly functioning RNG system are final and not subject to appeal.
  • Spade46 is not responsible for any actions or decisions made by members based on information found on the platform.
  • Spade46's maximum liability to any member under any circumstances is limited to the total net deposits made by that member in the 12 months preceding the claim.

12 Amendments to Terms and Conditions

Spade46 reserves the right to modify, add to, or amend any part of these Terms and Conditions at any time in accordance with operational requirements, legal changes, or service improvements. Any amendments will take effect as soon as they are published on the platform.

We will endeavour to provide members with reasonable notice of any material changes via registered email or in-platform notifications. It is your responsibility to review these Terms and Conditions periodically. Continued use of the platform following any amendment constitutes acceptance of the revised terms.

Last Updated: January 2026. Any material changes will be accompanied by a new amendment date at the top of this document.

13 Contact Us

If you have any questions, concerns, or require further clarification on any section of these Terms and Conditions, the spade46 customer support team is available to assist you at all times.

You can reach us via:

  • Live Chat: Available 24/7 directly within your spade46 platform.
  • Support Email: [email protected] (display only, not a link)
  • FAQ Section: Visit FAQ page us for answers to frequently asked questions.

Our team is committed to responding to all enquiries as promptly as possible — typically within 24 hours for email enquiries and instantly via live chat.

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