πŸ”’ Data Protection

Privacy Policy spade46 β€” Personal Data Protection for Malaysian Members

At spade46, your privacy is not merely a legal obligation β€” it is our genuine commitment. This document clearly explains how we collect, use, store, and protect your personal data at all times.

Last Updated: January 2026 SSL 256-bit PDPA Compliant

πŸ›‘οΈ Our Policy Summary:

Spade46 has never sold, rented, or shared your personal data with third parties without your consent. Your data is used solely to enhance your gaming experience on our platform.

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High-Grade Encryption

All personal data and financial transactions are protected by SSL 256-bit encryption β€” the same technology used by international financial institutions.

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No Data Selling

Spade46 has never and will never sell members' personal information to any third party for marketing or commercial purposes.

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Full Control in Your Hands

You have the right to access, correct, delete, and restrict the use of your personal data through your account settings at any time.

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Malaysia PDPA Compliance

The spade46 privacy policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) to ensure your rights are fully upheld.

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Cookie & Tracking Transparency

The use of cookies and tracking technologies is explained transparently. You can manage your cookie settings through your browser at any time.

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Data Breach Notification

In the event of any security incident affecting your data, spade46 is committed to notifying you in a timely manner in accordance with established procedures.

1 Introduction & Our Privacy Commitment

Spade46 is an online entertainment platform operating for Malaysian players. We understand that your trust in us rests not only on the quality of our games or the speed of payouts β€” but also on how we handle what matters most: your personal information.

This Privacy Policy is designed to provide a clear and honest overview of our data management practices. It explains the types of data we collect, the purposes for collection, how we protect it, and the rights you hold as a spade46 member. We are committed to acting transparently and responsibly in every aspect of managing your personal data.

By registering an account or using any spade46 service, you agree to the terms set out in this Privacy Policy. If you have any concerns or disagree with any provision, please contact our support team before continuing to use the platform.

Our Commitment: spade46 has never sold, rented, or traded your personal data to any third party for commercial purposes. Your data belongs to you β€” we simply safeguard it on your behalf.

2 Personal Data We Collect

Spade46 only collects data that is strictly necessary to provide you with a safe, seamless, and quality service. We do not collect excessive or irrelevant information beyond the scope of our service.

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, identification card number KYC verification, fraud prevention
Contact Data Email address, mobile phone number Account communications, notifications
Financial Data Payment method, transaction history Deposit & withdrawal processing
Technical Data IP address, device type, web browser Security, fraud detection
Usage Data Game records, game preferences, active session time Service enhancement, responsible gaming

In certain cases such as enhanced identity verification, we may request supporting documents such as a copy of your ID or bank statement. These documents are handled with the highest level of security and retained only for as long as necessary for verification purposes.

Sensitive Data: spade46 does not collect sensitive data such as health information, religious beliefs, or political affiliations unless required by law and with your explicit consent.

3 How We Use Your Personal Data

Every piece of data we collect has a clear and legitimate purpose. spade46 uses your personal data for the following purposes:

  • Account Management: Securely creating, verifying, and maintaining your account on the spade46 platform.
  • Transaction Processing: Handling deposits, withdrawals, and all financial transactions you make through integrated payment methods.
  • Identity Verification (KYC): Verifying that you meet the age and identity eligibility requirements in accordance with applicable licensing and legal obligations.
  • Fraud Prevention & Security: Detecting and preventing fraudulent activity, money laundering, and unauthorised access to the platform.
  • Service Communications: Sending important notifications related to your account, transactions, security updates, and policy changes.
  • Platform Improvement: Analysing usage patterns in aggregate (without identifying individuals) to improve game quality and user experience.
  • Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and offering appropriate support.
  • Marketing (with Consent): Sending promotional offers and information about new games only if you have consented to receive marketing communications.

Spade46 does not use your data for any purpose not stated above without first obtaining your additional consent.

4 Data Sharing & Disclosure

Spade46 understands that your trust depends on how we handle data sharing. We only share your personal data in limited circumstances and with appropriate safeguards in place.

Parties that may receive your data:

  • Payment Service Providers: FPX, Touch 'n Go, GrabPay, and DuitNow receive the transaction information necessary to process your payment. All these providers are subject to their own privacy policies and security standards.
  • KYC Verification Providers: Trusted third-party identity verification partners are used to verify the information you provide. They only receive the data strictly necessary for verification purposes.
  • Game Software Providers: Game developers partnering with spade46 may receive technical data necessary to ensure games function correctly.
  • Authorities & Regulatory Bodies: spade46 will disclose personal data if required by law, court order, or a legitimate request from a competent authority.
Our Guarantee: All third parties that receive your data are required to comply with strict security and privacy standards through data processing agreements. They are not permitted to use your data for any purpose other than those specified.

In the event of a merger, acquisition, or sale of company assets, members' personal data may be transferred as part of the business transaction. We will notify you in advance and ensure your privacy protections are maintained throughout any such transition.

5 Data Security & Technical Protection

Spade46 continuously invests in industry-grade security infrastructure to ensure your personal data is always protected against unauthorized access, loss, destruction, or accidental disclosure.

Technical security measures we have in place:

  • 256-bit SSL/TLS data encryption for all communications between your device and spade46 servers.
  • Encryption of sensitive data stored in databases using the latest encryption algorithms.
  • Two-factor authentication (2FA) available for all member accounts.
  • 24/7 security system monitoring with real-time intrusion detection.
  • Security assessments and penetration testing conducted regularly by independent security experts.
  • Strict internal access controls β€” only authorised personnel may access members' personal data, and only to the extent required for their role.
  • Secure data backup and disaster recovery procedures to ensure continuity of service.

Shared Responsibility: While spade46 provides robust technical protection, the security of your account also depends on your own actions. Please use a strong password, enable 2FA, and never share your login credentials with anyone.

6 Cookies & Tracking Technologies

Spade46 uses cookies and similar tracking technologies to enhance your experience on the platform, understand how our platform is used, and deliver more relevant content to you.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Functional Cookies: Saving your preferences such as language, theme, and game settings so you do not need to reset them each time you log in.
  • Analytics Cookies: Helping us understand how members use the platform through aggregated, anonymised data. This information is used to improve platform design and performance.
  • Marketing Cookies: Used to display relevant offers to you based on your interests and activity. These cookies are only active if you have given your consent.

You can manage or block cookies through your browser settings at any time. Please note that blocking essential cookies may affect the functionality of certain parts of the spade46 platform.

7 Data Storage & Retention Period

Spade46 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations, whichever is longer.

  • Active Account Data: Retained for as long as your account is active and for any additional period required after account closure to fulfil legal obligations.
  • Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with Malaysia's accounting and financial regulatory requirements.
  • KYC Verification Data: Retained for the period required by the relevant authorities, typically no less than five (5) years after the end of the business relationship.
  • Security Logs: Retained for the period necessary for security incident investigation and fraud prevention purposes.
  • Communication Data: Emails and customer support conversation records are retained for a reasonable period for reference and service improvement purposes.

When data is no longer needed, spade46 will delete or anonymise it in accordance with secure and irreversible data deletion procedures.

8 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international best privacy practices, you have the following rights regarding your personal data held by spade46:

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Right of Access

Requesting a copy of the personal data we hold about you at any time.

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Right to Rectification

Correcting inaccurate or incomplete data via your account settings or our support team.

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Right to Erasure

Requesting data deletion under certain circumstances, subject to our legal obligations.

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Right to Restriction

Restricting the processing of your data in certain situations while a dispute is resolved.

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Right to Portability

Receiving your data in a machine-readable format for transfer to another platform.

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Right to Object

Objecting to data processing for direct marketing or specific purposes at any time.

To exercise any of the above rights, you may contact our data protection team via email or live chat. We will process your request within 30 business days. In complex cases, this period may be extended with appropriate notice.

Identity Verification: To protect your privacy, we may require identity verification before processing any requests related to your data rights. This is a security measure to ensure no unauthorised party can access your data.

9 Child Data Protection

Spade46 is a platform dedicated to individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from minors.

If you are a parent or guardian and suspect that your child has provided personal information to spade46, please contact us immediately. We will take action to delete the relevant data as quickly as possible and close any account registered by an underage individual.

Spade46 applies age verification procedures during registration and KYC verification to ensure only adults are permitted to use our services.

10 Privacy Policy Amendments

Spade46 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Each new version will be published on this page with a clear update date.

For material amendments β€” changes that significantly affect how we use your data β€” we will notify you via your registered email or in-platform notification at least 14 days before the changes take effect.

Last Updated: January 2026. We encourage you to review this page periodically to stay informed about how we protect your personal data.

11 Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how spade46 handles your personal data, we are ready to listen and assist.

  • Live Chat: Available 24/7 directly within your spade46 platform β€” the fastest way to get a response.
  • Data Protection Email: [email protected] (display only, not a link)
  • FAQ: Visit FAQ page us for frequently asked questions about privacy and account security.

We are committed to responding to all privacy-related enquiries within 72 hours. For cases requiring further investigation, we will keep you updated on the status of your request at regular intervals until it is fully resolved.

If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection or the relevant authority in your jurisdiction.

πŸ… Our Security Standards

Protected by Best-in-Class Technology

Spade46 applies industry-standard security practices to keep your data safe at all times

SSL 256-bit 2FA Verification PDPA Compliant Encrypted Data No Data Selling Secure Backup KYC Controls 24/7 Monitoring
β™  Safe & Trusted Platform

Your Privacy Is Protected.
Your Fun Starts at spade46.

Join millions of Malaysian players who have trusted spade46 as a safe, fair, and privacy-responsible online entertainment platform.

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